PC networking problems can be hard to diagnose, as I was reminded just the other day. Initially, my internet went down for a few hours due to a problem with my provider -- but once the provider had resolved things, I was still offline, and nothing I was doing seemed to help. I tried resetting my own Wi-Fi router, the ISP's router, and even the fiber terminal in the garage. My wife's veteran tech support skills managed to resolve things, but I'm still mystified as to how.
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